PicPrint
High quality photos printed locally
Photo prints are wonderful gifts, card stuffers and treasured memories. For this reason we developed the PicPrint app.
PicPrint makes it super simple to select the images you wish to print and then send them to your local photo lab for pick up the same day.
You don’t even have to pay for the prints in the app! Simply pay at the store when you pick them up.
Set your photos free!
Professional grade photo development
Our retailer network uses high quality photo equipment along with the best quality photo papers in the industry.
Many locations also provide film processing and other bespoke development services.
Test the difference today!
Get the PicPrint mobile app
Download on the Apple App Store
Support
Need help with your order?
Please contact our customer care team: support@picprint.app
Frequently Asked Questions
What is PicPrint?
PicPrint is a mobile app and website that allows you to order photo prints for pick up at hundreds of independent camera shops and professional development labs.
How long will my prints take to develop?
Same-day pickup is typically available when you get your pictures developed with PicPrint. Same-day photo print pickup is dependent on each specific photo lab.
Delivery Orders
Has my order gone through?
We’ll send you an order confirmation email if the order has been placed. If the email still hasn’t come through after you’ve checked your junk folder and refreshed your inbox, please email Customer Support at support@picprint.app .
How long will my order take to arrive?
Our delivery timeframes are as follows:
- Priority: 4-6 Working days
- Standard: 7-10 Working days
Orders placed outside of business hours will not be printed and sent until the next business day.
Once your order has been printed and shipped, you will receive an email with tracking information.
Delivery time does depend on current production levels, seasonal variances, and shipping services.
Please note that your order might come in separate parcels if it is a large order, or if it includes multiple product types.
Why hasn’t my order arrived?
If your order hasn’t arrived after 14 working days, please email our friendly team at support@picprint.app and we will assist you as soon as we can.
Can my delivery order be expedited or changed to pickup?
Please note that delivery orders cannot be expedited or changed from delivery to pickup.
Can I cancel my delivery order?
Please contact Support within two hours of placing the order. If your order has already been printed and shipped, we cannot cancel your order.
Can I change the delivery address on my order?
Please contact Support and provide the new address within two hours of placing the order. We recommend double-checking the delivery address before you submit your order.
What if my order was damaged during shipping?
Please email Support and provide photos of the damaged products. We’ll get back to you as soon as we can.
What is your returns policy?
Unfortunately, we cannot accept returns. If an item arrives damaged or faulty, please email photos of what you received to our support team support@picprint.app and we may replace your item at our discretion.
What is your refund policy?
Refunds are issued at our discretion. Please contact Support with your order details.
Feedback?
We would love to hear from you. Email us directly at support@picprint.app .
Join our global photo retailer network
Is your favorite photo retailer not listed? Email us at support@picprint.app and we’ll reach out. Are you a photo professional or lab owner interested in having your location listed? Contact support@picprint.app today to learn more about getting your location in the PicPrint app or options for your own custom app for photo shops.